Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are dedicated to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Zentravex website (the “website”).

We will uphold these principles:

• To ensure transparency in how we collect and process your personal information:

We want you to be empowered to make informed decisions about the use and processing of your personal data. That’s why we’ve created this website. To achieve this, we use various methods and processes to provide you with relevant information about the use of personal data.

If we determine that you require specific details, we'll provide them at the appropriate date and time.

We are happy to address any questions you may have and clarify any limitations imposed by law. We can be reached via email at the address below: info@zentravex-ai.com

• Personal data will be used exclusively for the purposes outlined in this policy.

Personal Data may be processed by Us for a variety of purposes, including offering you access to and operation of the website, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the ongoing maintenance and provision of those Services, complying with legal and regulatory obligations, and conducting administrative and business activities to support your use of the Services.

We also process personal data to better understand your preferences and needs.

• Take full advantage of advanced tools to protect your rights concerning personal data:

We have robust resources to help you exercise your rights. You can contact us at any time to request access to your personal data. We will correct or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will promptly fulfill your requests.

• Protect your personal data:

While we cannot guarantee the complete security of your personal data at all times, we will continue to employ a variety of advanced methods and techniques to ensure its protection.

Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy outlines the categories of personal data the company collects from individuals and how it processes, secures, and shares that information with third parties, among other related matters.

This Policy addresses information concerning an identified or identifiable natural person. An identifiable natural person is defined as someone who can be directly identified or recognized through a combination of additional information we possess or can access.

The Policy defines “processing” as any operation involving the use or collection of personal data. It encompasses the organization, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect personal information from individuals under 18, nor do we permit minors to access or use our services. Should we become aware that we have inadvertently received data about a child, we will promptly delete it.

2. What personal data do we hold about you?

When you access our services and channels, or browse our website, we collect personal data. In some instances, we may ask you to provide this data directly; in others, we gather it by analyzing your use of our services or service channels, or by receiving it from our third-party partners.

3. No personal information disclosure to the company is required, and there will be no consequences for withholding it.

You are under no obligation to provide personal data; however, in some instances, choosing not to do so may prevent us from providing certain services or inhibit users' access to the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes information about your online activity logs and website traffic details, such as your IP address, the date and time of access, your language preferences, software crash logs, browser type, device model, operating system, and other hardware specifications. These details are classified as non-private information and cannot, under any circumstances, be used at any time to personally identify you.

Personal Data We Receive from You: Any personal data you voluntarily provide to us when connecting to a third-party online trading platform through our service.

Your personal information, which you provide directly to third-party platforms to facilitate trade, includes your full name, address, phone number, and email address.

5. Legal Basis and Rationale for Processing Personal Data

The company processes your personal data for the purposes described in this section and in accordance with the relevant legal basis.

Without a valid legal basis, the company cannot use personal data about you. The legal grounds allowing the company to process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to fulfill their legitimate interests. For example, this may involve improving our services or defending legal claims.
• Processing must comply with legal obligations.

Contact us via email for more information on the processing required to safeguard legitimate interests.

Below is a list of the reasons and legal bases for processing the personal data you provide. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data—including IP address information and analyses of user experiences—with third-party service providers that assist us, such as hosting and storage providers.

At your request, we can share specific personal data that you have provided with third-party trading platforms. In these cases, we transfer the data you supply to us directly to those platforms. Their handling of your information is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This allows the Company to access resources needed to enhance and improve the products and services it offers its customers.

When necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share personal data about you with potential investors or prospective buyers, or with lenders to our company or any other company in our group of companies, in the event the same transaction takes place (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation or bankruptcy affecting the company or any other business within the group.

7. Third-Party Cookies and External Services

Third-party services, such as those providing advertisements on our website or offering analytics, may be used. These services may also employ cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access the website. They collect information about your browsing habits and preferences to enhance your experience, remember your choices, and tailor the products and services you may enjoy. Cookies also support the collection of site analytics and performance statistics.

Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for the duration of your browsing session before you close your browser. Other cookies are persistent: they stay on your device after you close the browser for a set period. These persistent cookies help the website recognize you as a returning visitor and make it easier for you to revisit the site.

Types of cookies:

We may use them according to their intended purpose:

Cookies have been blocked or removed

To block or remove cookies, you can update your browser’s settings. Below are links to guide you through this process for a selection of popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing outlined in this policy, or for additional periods as required or permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. With your consent, we will extend data sharing for an additional 12 months.

We regularly review personal data that we have retained to ensure it is no longer required.

9. Transfers of Personal Information to Third-Party Countries or International Organizations

Your personal information may be transferred to other countries (i.e. transmitted to countries other than your country of residence) or to international organizations and jurisdictions. Company takes all necessary steps to safeguard the personal data you provide and to ensure that you can exercise your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has recognised as providing adequate protection for personal data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is conducted pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
• The transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide information on the security measures it employs to safeguard your personal data when transferred to third-party countries or international organizations. To request these details, please email info@wealthwaydigital.uk

10. Personal Data Security

We employ robust organizational and technical safeguards to protect personal data. These measures prevent its accidental or unlawful destruction, loss, or modification.

We cannot guarantee the security of your personal data will be error-free. We cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

Where legal or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, including public authorities. We cannot guarantee the security these third parties apply to your personal data in such cases.

No method of transferring personal data over the Internet is completely risk-free. The Company cannot guarantee the security of personal data you transmit to us online.

11. Hyperlinks to third-party websites

This website contains links to third-party sites and applications, which operate independently of the company and are not subject to its oversight. We cannot be held responsible for how these external sites or apps collect or process personal data. Accordingly, this policy does not apply to any actions taken on those platforms.

When visiting any third-party website or app we recommend, please read its privacy policy before choosing to access or use it. We also suggest providing any personal data directly to them.

12. Amendments to This Policy

This Policy may be updated at any time. When we make changes, we will notify you by posting the revised policy on our website. For significant modifications, we will also use appropriate communication channels and publish an announcement on our site. Unless explicitly stated otherwise, amendments take effect upon publication of the updated policy.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of the personal data we collect about you, correct any errors, and delete any data we do not require. You may also restrict the scope of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights apply to the personal data you submit and are fully available to you. To exercise any of these rights, please send your request via email to the address below.

Access rights

The Company can verify whether the personal data processed about you is accurate. If so, you can access your personal data.

The Company can provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. Data will be provided electronically upon request.

Access to personal data must not undermine the rights and freedoms of others. If fulfilling a request would significantly infringe upon another individual’s rights or freedoms, the company reserves the right to refuse the request or to limit the scope of its response.

Right to rectification

The Company may rectify any inaccurate personal data. You have the right to request the rectification of any incomplete personal data concerning you, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data is no longer necessary for the purposes for which it was collected or processed; (b) You have withdrawn consent and there is no other legal basis for processing; (c) You object, for reasons specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Personal data has been processed unlawfully; or (f) Personal data must be erased to comply with the company's legal obligations.

This right does not apply when processing is necessary (a) to fulfill an obligation under European Union or member state law; or (b) to create, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request that the company limit its processing.

If you request that personal data be restricted, we will only retain it with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or when required by a compelling public interest within the European Union or a member state.

Data Portability Rights

If an automated system processes your data based on your consent or an existing contract, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that the company transfer your personal data directly to another controller, if technically feasible. The rights you have under your right to erasure remain unchanged when you exercise your right to data portability. The right to data portability does not interfere with the rights or freedoms of any other individual.

Right to challenge

You may object at any time to any processing of your personal data based on our company’s or a third party’s legitimate interests. This includes profiling activities grounded solely on those interests. If we can demonstrate compelling legitimate grounds for processing, we will continue only if you cannot prove that your rights, freedoms, or interests—or the exercise, establishment, or defense of legal rights—outweigh those grounds.

With regard to direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Withhold Consent

You may revoke your consent to our processing of personal data about you at any time. This won’t alter the legality and lawfulness of any processing that depended on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with the supervisory authority established by a member state to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

Laws of the European Union and Member States may restrict your rights regarding your personal data, as detailed in Section 13.

We will provide you with the information you’re entitled to under Section 13 of this agreement within one month of receiving your request. If necessary—depending on the nature and volume of requests—this period may be extended by up to two months. We will notify you of any extension and its reasons within the initial one-month timeframe.

As long as it does not conflict with section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. If a request is unjustified or excessive—particularly if it is repeated—we may charge a reasonable administrative fee to cover the costs of gathering, copying, and delivering the requested information or processing the related action. In such cases, we may also decline to act.

If we have any doubts about the identity of the person submitting your request, the company may ask for additional information.